I once heard somebody say that a manager's most important job is to build the skills of the people they're managing. I'm thinking about that a lot lately as my business works its way up to 12 markets a week. (We did 7 last week, and we'll do 9 this week.) My employees are wonderful. I'm learning to fight the urge to step in and do things myself when I feel that I can do them faster. I have more to gain from giving them opportunity to practice than from the couple of extra items I might be able to sell if I were cooking myself. My job is to grasp the big picture as well as I'm able, and to make sure that as few things as possible fall through the cracks.
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